Privacy Policy

Privacy Policy

Introduction

Welcome to http://vehicle-body-repair.collision-talk.com (hereafter referred to as “Vehicle Body Repair,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our website at http://vehicle-body-repair.collision-talk.com
  • Any applications or services offered through our platform
  • User interactions with our websites and services
  • Communications initiated by or directed to us, such as emails, calls, or text messages

Please note that this policy does not cover third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using these external resources.

Processing Activities

This Privacy Policy governs your interactions when:

  • You register an account and use our applications or services as an authorized user.
  • You visit our websites linked to this policy.
  • You subscribe to receive communications from us, including newsletters and promotional materials.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details associated with your registration, such as your name, email address, user ID, and password.
  • Payment Information: Transaction details required for processing payments, including credit card numbers, billing addresses, and payment history.
  • Financial Information: Data related to your financial status or transactions, if provided by you.
  • Purchase Information: Records of products or services purchased through our platform, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our applications.
  • Location Data: Information about your geographic location when you interact with our services.
  • Feedback: Comments, reviews, and suggestions provided by users regarding our products or services.
  • Social Media Information: Data obtained from social media platforms when you choose to log in via these accounts.
  • Product Information: Details about the products you show interest in or purchase on our site.

We gather this data through various methods: user input forms, account registration processes, interactions with our website and applications, automated technologies (like cookies), and third-party service providers who assist us in processing personal information.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that serve different functions:

  • Strictly Necessary: These ensure the basic functionalities of our website, such as enabling login sessions.
  • Preference: Cookies store user preferences and settings to personalize your experience.
  • Analytics: They collect aggregated data for analytics purposes, helping us understand how users interact with our site.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary depending on the purpose of data collection:

  • Account information and transaction records are typically kept for the duration of your account’s active status and for a period after that to comply with legal obligations.
  • Financial and payment information may be retained for longer periods due to regulatory requirements or fraud prevention purposes.
  • We delete or anonymize personal data when it is no longer needed for the purposes collected, ensuring compliance with data protection regulations.

Security Measures

We take robust security measures to safeguard your personal data:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processors who adhere to strict data privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Vehicle Body Repair does not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such information, please contact us using the details provided in the “Contact Us” section below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies or complete any incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute any concerns.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise any of these rights or have questions regarding data privacy, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page, and we encourage users to review it periodically for any changes.

Contact Information

For inquiries, unsubscription requests, or questions related to data privacy, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.